FAQs

  • Purchase Information

    Look for your favorite Tyson chicken products at your local grocery store or online retailer. Please note that availability may be limited. Can’t find what you want? Simply ask your local grocer to stock the item.

    Because we are unable to give coupons out upon request, be sure to follow us on Facebook for coupons and promotions. And don’t forget to check your local newspaper, favorite magazines, and in-store promotions.

    Please visit the Tyson Foodservice website to find a sales rep as well as information about products and solutions for your operator needs.

  • Product Information

    Heating and cooking instructions are listed on the packaging of your Jimmy Dean product and on our website For specialized appliances like an Instant Pot® or air fryer, please refer to your user manual.

    Storage and safe handling instructions are listed on the packaging of your Tyson chicken product and on our website.

    Please refer to the expiration date on our packaging, which is determined by our team’s rigorous shelf-life testing.

    Ingredients are listed on the packaging of your Tyson chicken product and on our website.

    We follow truth in labeling policies on all our products. The top eight allergens required by the FDA (dairy, tree nuts, peanuts, eggs, soy, wheat, fish and shellfish) will always be listed in the “contains” section of the packaging. If we ever change the ingredients in our products, the changes would be reflected on the label. Ingredients are also listed on our website.

    Please visit our website for child nutrition labels, product formulation statements, and USDA nutrition information about our products.

    From the Tyson family to yours, discover easy, top-rated chicken recipes you’ll want to make again and again

  • Our Practices

    Yes. All chickens raised for Tyson branded products available in the United States are raised and processed in the United States.

    No, all chickens raised for Tyson Branded products available in the United States are raised and processed in the United States.

    Our number one priority is the safety of the animals on the farm. The chickens are kept in enclosed barns to protect them from bad weather, extreme temperatures, diseases, and predators. And they can move comfortably and freely within the barn.

    We provide our chickens with a well-balanced diet. The primary ingredients in our chicken feed are corn, soybean meal, minerals and vitamins.

    Tyson Foods does not add hormones or steroids to chickens raised by the farmers who grow for our company. In fact, federal regulations prohibit the use of added hormones or steroids of any kind in chicken, ever.

    No, our chickens never receive antibiotics or hormones for growth promotion.

    Tyson Foods is the world’s largest producer of no-antibiotics-ever (NAE) chicken. This means no antibiotics are administered to chickens raised for Tyson Branded retail products, ever. For more information, click here.

    We do not currently offer any Tyson Brand Halal or Kosher certified products. Please check back in the future.

    No, Tyson Foods contracts with farmers across the United States. Contract farming is the practice of farmers raising chickens under contract for poultry processing companies. Tyson Foods has been working with poultry farmers on a contract basis since the late 1940s and it has been a relationship that has worked well for both the company and the farmer. For more information, click here.

    In October 2012, Tyson launched our FarmCheck® program. Through this program, we ensure the chickens at poultry farms that supply chickens to Tyson are always raised responsibly and verified by a 3rd-party auditor. The FarmCheck ® program audits are conducted by joint efforts between Tyson Foods experts in our Office of Animal Well-Being and independent 3rd-party auditing firms. The FarmCheck ® program is guided by an external Animal Well-Being Advisory Panel established by Tyson Foods and made up of the best specialists in animal welfare. Those serving on the panel include people with expertise in farm-animal behavior, health, production, and ethics. In addition, best‐practice system assessments and animal‐handling audits are implemented in all of our chicken, beef, pork and turkey plants, as well as in our chicken hatcheries. This includes a combination of daily, weekly, or monthly handling and well‐being audits conducted by plant management, members of our Food Safety and Quality Assurance teams, or third‐party groups. Each year we publish a list of the third‐party plant audits in our sustainability report. To learn more, please visit our Sustainability Report.

    Tyson is part of the Tyson Foods family of brands. Tyson Foods works with a wide range of professionals, academic institutions, and industry groups to advance animal agricultural research and best practices for animal welfare throughout the supply chain. We have placed all publicly available information on our website. [LINK TO https://www.tysonfoods.com/sustainability/animal-well-being/research] You can also read more about our recent research partnerships and projects in our Sustainability Report.

  • Other Topics

    Tyson Food employs many individuals for the express purpose of creating and developing new ideas and concepts for our portfolio of brands, and unfortunately does not accept unsolicited ideas from third parties. But we appreciate your enthusiasm in our products.

    We love hearing from our customers. If you have feedback, comments or questions, please contact us [LINK TO https://www.tyson.com/contact-us/] and we’ll happily answer.